Payments & Billing

Operated by Information Labs. All transactions are currently in test mode while we finalize our payment provider. No real money will be charged until live payments are switched on, and you will be notified before any real charge.

450 free minutes / month that 15 mins/day

Every signed-in account gets 450 minutes of bedtime stories every month, free. The clock resets on the first day of every calendar month.

Simple top-ups

Need more minutes? Top up in 15-minute packs (₹10 each, test pricing). Credits never expire and stack on top of your monthly free minutes.

Secure checkout

Payments are handled by certified providers. We never see or store your full card details. All traffic is encrypted (HTTPS / TLS 1.2+).

Refund window

Unused top-up credits are refundable within 7 days of purchase, no questions asked. Email hello@informationlabs.io.

How billing works

  1. Your account starts with 450 free minutes each month.
  2. Streamed and offline listening both count toward the quota. Offline plays are tracked once when audio decodes locally.
  3. If you're part of a family, the quota and any top-up credits are shared across all family members.
  4. Once free minutes are used, any top-up credits are consumed automatically.
  5. You can see your usage, credit history, and remaining minutes any time from Account.

Subscriptions & auto-renewal

Moonlit Stories is currently top-up only. There are no auto-renewing subscriptions, no hidden charges, and no automatic billing of any kind. If we introduce a subscription tier in the future, you will be asked to opt in explicitly and given clear cancellation instructions in line with Apple, Google Play, and Meta store guidelines.

Refund policy

  • Unused credits: full refund within 7 days of purchase.
  • Partially used credits: pro-rated refund on the unused portion within 7 days.
  • After 7 days: credits are non-refundable but never expire.
  • To request a refund, email hello@informationlabs.io with your account email and the transaction ID.

Questions?

Contact hello@informationlabs.io. For platform billing issues on the App Store or Google Play, those vendors handle the transaction directly; please contact them first.